Shipping policy

Shipping Policy

Last updated: July 25, 2026

Thank you for shopping with Sleeping-Forest. Please review the following information regarding order processing, shipping, tracking, and delivery.

Shipping destinations

We currently ship orders only within the United States.

We do not currently offer international shipping.

Shipping cost

Standard shipping is free on orders shipped within the United States unless otherwise stated during checkout.

Order processing

All Sleeping-Forest products are made to order.

Most orders require approximately 2–5 business days for production before they are shipped. Business days do not include weekends or federal holidays.

Processing may occasionally take longer because of product availability, order volume, production delays, or issues with the submitted shipping information.

Estimated delivery time

After production is completed, standard shipping within the United States typically takes approximately 3–4 business days.

Most orders are therefore expected to arrive within approximately 5–9 business days after the order is placed.

Delivery dates are estimates and are not guaranteed. Weather, carrier disruptions, holidays, incorrect addresses, and other circumstances outside our control may cause delays.

Order tracking

When your order ships, you will receive a shipping confirmation email containing tracking information when available.

Please allow up to 48 hours for the carrier to update the tracking information after the shipping confirmation is sent.

Separate shipments

Products in the same order may sometimes be produced or shipped from different facilities. As a result, your order may arrive in more than one package and on different dates.

You will not be charged additional shipping fees when an order is divided into multiple shipments.

Incorrect or incomplete addresses

Customers are responsible for providing a complete and accurate shipping address during checkout.

Please contact us immediately if you notice an error in your shipping address. We cannot guarantee that an address can be changed after production begins or after the order has shipped.

If a package is returned because of an incorrect, incomplete, or undeliverable address, the customer may be responsible for the cost of reshipping the order.

Delayed or lost packages

If your package has not arrived by the estimated delivery date, please review the tracking information and allow an additional 3 business days for possible carrier delays.

If the package still has not arrived, contact us at sleepingforest033@gmail.com and include your order number.

Packages marked as delivered should first be checked with household members, neighbors, the local post office, or the shipping carrier.

Damaged or incorrect orders

If your order arrives damaged, defective, misprinted, or incorrect, contact us within 30 days of delivery.

Include your order number, a description of the issue, and clear photographs of the product and packaging.

Please review our Refund Policy for complete information about replacements and refunds.

Contact us

For questions about shipping or an existing order, contact:

Sleeping-Forest
Email: sleepingforest033@gmail.com
Website: sleeping-forest.com

Please include your order number so that we can assist you more efficiently.